Recently I did a Google search for the top CRM system. I quickly noticed that the best CRM system, overall, was Salesforce.com. Of course, I did some research on their site at: www.Salesforce.com. However I try and always get at least three different opinions. Over the next week or so as I was surfing the web for things unrelated to CRM software, I continued to see Salesforce.com display ads pop-up. No matter where I travelled on the web, I couldn’t escape noticing these Salesforce.com display ads. There was no question that Salesforce.com knew that I was still in the “research” phase of the buying cycle for a CRM product. As it turns out, within a week, I purchased the CRM product from Salesforce.com. It’s great, because I can access it from any internet connection–it’s in the cloud.
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